Natasha is a Senior Associate in the Dispute Resolution team.

Working with claimants and defendants on a range of commercial disputes arising in the context of their business, including those concerning partnership arrangements and company organisational and procedural matters.  Her primary focus is on helping businesses defend claims arising out of the Consumer Credit Act 1974, where credit card providers are liable for retailers' and traders' breaches of contract or misrepresentation in respect of goods or services purchased using a credit card.

Clients include the financial services industry where she is currently working in-house for a major credit card company.

Recent examples of how Natasha has supported clients include:

  • successfully defending claims for breach of contract and misrepresentation on behalf of a financial services company;
  • stopping a frivolous Consumer Credit Act claim by obtaining a strike out order from the court before the action had a chance to progress and incur more costs;
  • using negotiation and mediation to avoid costly litigation for a financial services firm being sued for funding the installation of solar energy equipment which failed to achieve the return on investment promised; and
  • advising an in-house complaints team to enable them to deal with potential disputes effectively and efficiently, and thereby reduce the risk of litigation.