Bio
James is a Commercial Partner.
James advises clients on strategic technology, commercial and outsourcing matters, using market knowledge to drive additional value and manage risks through effective contract discussions.
His areas of expertise span outsourcing arrangements (including business-process outsourcing, facilities management, security, catering services and technology outsourcing); software licensing; website and app terms of use; software development and implementation; SaaS and hosting arrangements; hardware provision; renegotiation and settlements arising from potential disputes; and strategic and complex commercial contracts (including joint ventures, sourcing agreements, terms and conditions, contract variations, template agreements and contract playbooks).
Examples of James’ work include:
- Advising prominent retail client on the deployment of a unified group-wide order management and finance system.
- Supporting a FTSE 100 property investment and development company with the appointment of a global management consultancy to implement a business transformation programme to revolutionise its entire business operations estate.
- Acting for a leading car finance company on many of its highest-priority strategic contracts.
- Advising a FTSE 100 client on its enterprise software licensing arrangements.
- Assisting a global financial services group with a contract for the provision and management of its global IT services and infrastructure.
- Supporting a FTSE 100 financial services client on a complex renegotiation of its data centre agreement with a multinational IT infrastructure supplier.
- Acting for a healthcare client on its group-wide global outsourcing of security and facilities management services.
- Assisting leading supermarket with the adoption of an AI-driven shelf-camera stock control system.